Q: What is your typical turnaround for projects?
A: Our typical turnaround is 7-14 business days. (We are usually closer to 14.) Our business hours are M-F 8-12; 1-5pm.
Q: What is your minimum for T-Shirts?
A: We have a mimimum of 12 shirts per design, any design.
Q: Will you print on items we've supplied?
A: Under certain circumstances, Atomic Ink will print on supplied goods with the understanding that should an item be damaged through our production process, we are not responsible for replacing the items. Often supplied goods are items outside of our vendor networks which makes it difficult for us to be accountable for replacements. We make every effort not to damage items, but occasional discrepancies are normal with the screen printing process. We charge $1.00 per supplied item.
Q: Do you do things other than T-Shirts?
A: Yes! We do a number of things. We specialize in banners, signs, uniforms, and various forms of vinyl. Check out the website, or feel free to contact us!
Q: I have a design for my shirt order, but I don't know if it's "print ready". What do I do?
A: Atomic Ink allows half an hour to set up any designs. Any time spent after that, may result in an nominal art fee.
Q: What kind of file should I save the art in?
A: If you supply the art, we prefer the files to be in a vectorized format (ie. Illustrator) such as an .eps, .ai, or .pdf. Please remember to outline any fonts. We prefer to have the actual layered files. Also please save the art at the size you want it printed.